By Roy Bishop
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December 12, 2024
This Week's Focus: Leading with Your Heart, Not Just Your Eyes Welcome to your weekly boost of insights and encouragement for purposeful leadership. This week, we’re focusing on what it means to lead with empathy and intention. As leaders, we often rely on what we see, but true leadership happens when we look deeper—beyond attitudes or behaviors—and lead with our hearts. Let’s explore how leading with empathy can create lasting connections and inspire meaningful impact within your team. Thought of the Week: Lead with Empathy, Inspire with Purpose Leadership isn’t just about addressing what we see on the surface—it’s about asking the deeper questions that help us understand and connect with the people we lead. Our eyes may notice attitudes or behaviors that feel challenging, but our hearts prompt us to ask, What’s behind this behavior? How can I bring out the best in this person? When we lead with empathy, we create a foundation of trust and understanding. This approach not only helps us navigate difficult moments but also inspires loyalty, motivation, and collaboration. Reflect on this: Are you leading with your eyes alone, or are you allowing your heart to guide your leadership? Book Spotlight: Dare to Lead by Brené Brown This week’s book spotlight is Brené Brown’s Dare to Lead, a powerful guide to leading with vulnerability and courage. Brown emphasizes the importance of empathy in leadership and challenges leaders to approach situations with curiosity and connection rather than judgment or assumptions. Excerpt from the Book: "Vulnerability is not about winning or losing. It’s having the courage to show up when you can’t control the outcome." — Brené Brown, Dare to Lead Apply this insight to your team: The next time you encounter resistance or frustration, pause and ask: What might this person be experiencing that I can’t see? Leading with curiosity and empathy builds trust and opens the door to meaningful change. Strategy to Try This Week: The Heart-Forward Leadership Practice Empathy-driven leadership is most impactful when paired with intentional actions. This week, try these three steps to lead with your heart and build stronger connections with your team: 1. Ask the Right Questions Before reacting to what you see, ask yourself: What might this person be experiencing that I can’t see? Am I interpreting their actions fairly, or am I making assumptions? How can I help this person see the best in themselves? These questions shift your focus from judgment to understanding, helping you lead with compassion. 2. Foster Trust Through Open Dialogue Create opportunities for your team to share their experiences and perspectives. Whether it’s through one-on-one conversations or team discussions, showing you care about their input strengthens trust and morale. Example: “I’d like to hear your perspective on this. What challenges are you experiencing, and how can I support you better?” 3. Celebrate Growth and Positivity When you notice progress, even in small ways, take the time to acknowledge it. Recognizing the good in your team reinforces a culture of positivity and encouragement. Example: “Your collaboration on this project has been outstanding. It’s a great example of what we can accomplish together.” Real-World Success Story: Turning Challenges into Connections A leader I know once struggled to connect with a team member who appeared disengaged and resistant to feedback. Instead of addressing the behavior directly, the leader approached the situation with empathy, asking questions like, What support might this person need? and How can I build trust with them? Through open conversations, they discovered the team member was overwhelmed by personal challenges. By offering understanding and support, the leader turned a difficult situation into an opportunity for connection and growth. Journal Prompt for the Week Reflect on how you approach challenging behaviors or attitudes in your team. What assumptions do you find yourself making? How can you shift your focus to ask questions that build understanding and trust? Homework for the Week: Practice Empathy-Driven Leadership Team Meetings: Start each meeting by reinforcing your team’s value and impact. Frame challenges as opportunities for growth. One-on-One Conversations: Use these moments to ask meaningful questions, such as, What support would be most helpful to you right now? End-of-Week Reflection: Reflect on how empathy and understanding shaped your interactions this week. What did you learn about your team—and yourself? Motivational Quotes to Inspire Your Week “Leadership is not about being in charge. It is about taking care of those in your charge.” — Simon Sinek “Empathy is about finding echoes of another person in yourself.” — Mohsin Hamid “The most powerful leadership tool you have is your own example.” — John Wooden Final Thoughts As leaders, our ability to connect with our teams goes beyond what we see—it’s rooted in how we understand and support them. By asking the right questions and leading with our hearts, we can create an environment of trust, motivation, and meaningful impact. This week, let your heart guide your leadership. Seek to understand, celebrate progress, and inspire those around you to see the best in themselves. Together, we can achieve incredible things. Until we meet again, Be a Leader. Be a Learner. Be Kind. Roy